South Connacht Citizens Information Service
Overview of South Connacht Citizens Information Service
South Connacht Citizens Information Service is a member of the Roscommon Dementia Alliance Group. Citizens Information Services (CISs) provide face-to-face service to the public. They are supported and funded by the Citizens Information Board. Through trained staff, the Citizens Information Services provide free, impartial and confidential information, advice and advocacy services to the public.
How to Use the Citizens Information Website
The website covers a broad range of subjects: social welfare, employment rights, buying a home, moving abroad, education and much more. Information on the Citizens Information website is available in both English and Irish.
This video shows how to access the citizen’s information website which is a hub of useful information from various governmental bodies and agencies.
Local Contact Information
- South Connacht Citizens Information Service has centres in County Roscommon, Galway and Mayo.
- Roscommon CIC- Tel: 0818 07 6360. Email: roscommon@citinfo.ie
- Galway CIC- Tel: 0818 07 7600. Email: galway@citinfo.ie
- Castlebar CIC- Tel: 0818 07 6040. Email: castlebar@citinfo.ie
- Ballina CIC- Tel: 0818075990. Email: ballina@citinfo.ie
National Contact Information
- The Citizens Information Phone Service – call 0761 07 4000, Monday to Friday, 9am – 8pm
- Here are the contact details for the Citizen’s Information Office
- You can get daily updates on what’s changed on Twitter at @citizensinfo.
The Alzheimer Society of Ireland
The Alzheimer Society of Ireland provides dementia-specific services and supports throughout Ireland. We work throughout Ireland in local communities advocating for the rights and needs of all people living with dementia and their carers.
The Alzheimer Society of Ireland’s National Helpline 1800 341 341 is open 6 days a week or email helpline@alzheimer.ie
Support for People with Disabilities & Long-Term Illness
There is extensive information on the Citizens Information website which details the main services and entitlements for people with disabilities. The focus is on adults with a long-term illness or disability likely to last at least one year.
There is information about social welfare payments, extra payments, transport and mobility, working while getting a disability payment, education and training, health services and community supports, tax credits and housing.
The National Advocacy Service for People with Disabilities (NAS) provides independent, confidential and free advocacy for people with disabilities – in particular people who are isolated from their community and services, have communication differences, are inappropriately accommodated, live in residential services or attend day services and have limited supports. Visit the advocacy.ie website to find out more about the service and how to use it.
Support for Carers
The Citizen’s Information website gives information about payments for carers, additional social welfare payments available to carers, carer’s leave and tax credits.
If you are applying for Carer’s Allowance, you can see the requirements for your application here: Carer’s Allowance Checklist. If you are applying for Carers Leave, you can read an outline of the procedures and process for that here.
Entitlements for Older People
The Citizens Information website details all the main services and entitlements for older people. There is information about income supports, housing, health, taxation, legal information, private pensions, extra social welfare benefits, elder abuse and voluntary agencies.
Roscommon Dementia Alliance 